Predict & Prevent Issues
Imagine solving network and equipment issues before customers are impacted. No phone call. No truck roll. Customers are happy, and you will experience higher NPS scores and much lower customer churn. Ayla's AI Platform predicts and prevents network and equipment service issues with remediation and root-cause analysis.
- Library of pre-built ML models to predict issues for top call drivers across WiFi, Home Networking, and CPE Performance.
- Anomaly detection quickly finds, analyzes, and fixes previously undetected CPE firmware and home network issues.
- A unified recommendation engine prioritizes the best actions, individualized for each home.
- Savings calculator shows proven value by looking at actual call center data to determine impacts of proactive actions.