Ayla Networks Launches Dealer Hub to Power Connected Device Management for Dealers, Facility Managers, and Property Portfolios
San Jose, CA – Sept 8, 2026 – Ayla Networks, a full-stack IoT platform and managed services provider for more than 60 global smart home brands, today announced the launch of the
Ayla Dealer Hub: a new platform capability that extends the OEM Device Dashboard to channel partners with hierarchical access control. Dealer Hub offers tiered, role-based visibility and control over devices connected to the Ayla cloud.
Dealer Hub is purpose-built to support brands selling IoT products via a two-tiered distribution model, such as a dealer or installer network. Through the Dealer Hub, brands can:
Onboard and oversee multiple dealers.
Assign devices to dealers.
View real-time health and status for all devices connected to the Ayla cloud across their entire dealer network.
Once onboarded, a dealer can view and manage the devices they install and service, with hierarchical access by location/franchise.
“Existing dealer management tools cannot natively expose device data because they don’t own the IoT cloud,” said Ajit Pradhan, Director of Product for Ayla Networks. “Dealer Hub informs brands how individual dealer support teams are performing. Dealers themselves get a robust monitoring and management tool that empowers them to offer more efficient and effective service for any device connected to the Ayla cloud.”
Who Can Benefit from the Ayla Dealer Hub?
Brands launching smart devices that will be professionally installed or serviced can use Dealer Hub to manage their dealer and device networks. Two-tier B2B2C use cases include:
Heavy appliances (e.g., HVAC and water purification systems)
Home security devices
Pool and spa equipment
Solar battery and storage systems
Dealer Hub also enables brands to target vertical markets where businesses manage sub-locations or franchisees. Two-tier vertical market use cases include:
Quick service restaurants (QSR)
Self-storage
Multi-dwelling units (MDUs)
Retail
Hotels
With Dealer Hub, brands can offer portfolio managers a global view of their entire fleet of devices, while giving facility managers, dealers, and installers visibility and control over all the devices at their site.
How Does the Ayla Dealer Hub Work?
Dealer Hub includes four roles, with varying levels of access.
Dealer Admin – offers full read/write access to all locations, staff, devices, and end-users under the dealer account. Dealer admins can manage staff roles, create new facilities and locations under their account, and monitor device data and video streams across locations.
Dealer Staff – offers read-only access to user, device, and end-user data, including real-time device alerts and video streams.
Site Manager – offers site-specific read/write access to users, devices, and end-users. Managers cannot create new facilities or view data from other facilities, but they can manage roles and monitor device data and video streams for their own site.
Site Supervisor – offers site-specific read-only access to user, device, and end-user data, including real-time device alerts and video streams.
With Dealer Hub, dealers learn about device issues before there is a customer complaint. Authorized users can monitor device health, view system alerts, read error codes, and in some roles, adjust device settings. Service team members can receive alerts via text, push notification, or email; perform remote diagnostics and troubleshooting; and conduct on-site repairs and fulfillment more efficiently.
Built for Integration
Dealer Hub is built for cloud-to-cloud integration. APIs are exposed, allowing dealers and site managers to build integrations with existing systems, including CRM, Building Management Systems (BMS), Property Management Systems (PMS), and guest management. Ayla offers custom integration services enabling brands to pull device data into their existing platforms for single-screen management of dealers, locations, and the IoT fleet.
Dealer Hub is now available. For more information about Ayla’s full-stack IoT connectivity services, including device monitoring and management services,
visit www.aylanetworks.com/ayladealerhub for more information.
The hierarchical access control in Dealer Hub is super practical for managing multi-site IoT networks without chaos. Managing all those connected devices smoothly reminds me of how I keep my focus sharp during quick gaming breaks playing Pokebonk.
Dealer Hub sounds like a useful solution for simplifying connected device management, especially for dealers and facility managers handling multiple devices. Tools that improve visibility and efficiency can make a real difference. After catching up on tech news, I sometimes relax with a quick round of Tower Shot.
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Dealer Hub looks genuinely useful for anyone managing installed smart gear across multiple sites. Getting real-time device health and alerts before customers even notice problems could cut a lot of wasted service trips. sms otps
I find Ayla Networks’ Dealer Hub an exciting advancement in IoT management because it helps brands and dealers monitor connected devices more efficiently. Its role-based access controls and real-time status updates can improve coordination, simplify troubleshooting, and enhance customer service. When I think of Wave Rider, I’m reminded of how smooth performance and reliable control can make technology more enjoyable and effective. Giving dealers access to the right information while maintaining clear permissions is a practical approach to managing growing device networks.